Who we are

At Shay Realty, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://shayrealty.ae/, or use our real estate services. By accessing our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information when you interact with our website or contact us. The information we collect may include:

• Full name
• Email address
• Phone number
• Property preferences
• Budget and investment interests
• Company name (if applicable)
• Location information
• Any information you voluntarily provide through contact forms, live chat, WhatsApp, or email correspondence.

We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source
• Cookies and similar tracking technologies

How We Use Your Information

The information collected helps us provide a better experience and improve our services. We may use your information to:

• Respond to property inquiries and customer requests.
• Recommend suitable residential or commercial properties.
• Schedule property viewings and consultations.
• Process requests related to buying, selling, renting, or investing in real estate.
• Send property updates, newsletters, and promotional offers.
• Improve our website performance and user experience.
• Conduct market analysis and internal business reporting.
• Prevent fraud, unauthorized access, and security threats.
• Comply with applicable legal and regulatory requirements.

We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and understand visitor behavior.

You may disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with:

• Property developers
• Property owners
• Real estate consultants
• Legal advisors
• Government authorities when required by law
• Technology service providers that help us operate our website
• Marketing platforms that assist with communication campaigns

All third-party service providers are expected to maintain appropriate security measures and use your information only for authorized purposes.

Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to maintain strong security standards, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, users should also take reasonable precautions when sharing personal information online.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.

Once the information is no longer required, it will be securely deleted, anonymized, or archived according to our internal data management procedures.

Third-Party Links

Our website may contain links to third-party websites, developer portals, social media platforms, or external resources. These websites operate independently and have their own privacy policies.

Shay Realty is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Privacy Rights

Depending on your jurisdiction and applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications.
• Object to certain processing activities.
• Request a copy of your personal data.

To exercise any of these rights, please contact us using the details provided on our website.

Marketing Communications

If you subscribe to our newsletters or promotional updates, we may occasionally send information regarding new property launches, investment opportunities, market insights, and company announcements.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate consent, we will promptly delete it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy whenever necessary to reflect changes in our business practices, technology, or legal requirements.

Any updates will be published on this page with a revised Effective Date. We encourage visitors to review this Privacy Policy periodically to stay informed about how their information is protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact Shay Realty through the contact information provided on our website.

By continuing to use https://shayrealty.ae/, you acknowledge that you have read, understood, and agreed to this Privacy Policy.